Last updated: 01/05/2026

Please read these terms carefully before using our services. By clicking ACCEPT, you agree to be bound by this licence agreement (the “Licence”). If you don’t agree, please click REJECT and do not use the services.

This Licence is between you (“you” or “Licensee”) and Adoptech Ltd, registered at 71-75 Shelton Street, London, WC2H 9JQ (“we”, “us” or “Licensor”). It covers:

•     Our services available at https://portal.adoptech.co.uk, and any data supplied with them (Services);
•     Any online software applications provided as part of the Services (Software); and
•     Any online documents provided as part of the Services (Documents).

We license use of the Services, Software and Documents to you on the basis of this Licence. We do not sell the Services, Software or Documents to you. We, or our licensors, remain the owners of the Services, Software and Documents at all times. 

1.  Your Licence

1.1  The following defined terms are used in this Licence:

Authorised Users means your employees, agents and independent contractors (and those of your subsidiaries and affiliates) that you allow to use the Services, Software and Documents.

Good Industry Practice means the level of skill, care, prudence, efficiency and foresight you would expect from a leading company in the relevant industry or sector.

Licensee Data means all data you or your users input into, or generate from, the Services, Software or Documents.

Support Services means the support we provide to you in connection with the Services.

User Subscriptions means the subscriptions you have purchased that allow your Authorised Users to access and use the Services, Software and Documents.

Viruses means any harmful code, software, file or programme that could damage, disrupt or adversely affect computer systems, networks, services or user experience — including worms, trojan horses and similar threats.

Vulnerability means a weakness in software or hardware that, if exploited, could negatively affect the confidentiality, integrity or availability of a system.

1.2  What we’re giving you

In return for payment of the licence fee and your agreement to these terms, we grant you a limited, non-exclusive, non-transferable, revocable licence (without the right to sublicense) to access and use the Services, Software and Documents for your own internal business operations only.

1.3  What we need from you

To allow us to provide the Services, you agree to:

• give us all the co-operation and access to information we reasonably need, including Licensee Data, security access details and configuration information;
• comply with all applicable laws and regulations in connection with your use of the Services; and
• make sure your own network and systems meet the technical specifications we set out from time to time. 

1.4  Your data

You shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of all Licensee Data. You hereby license us to use the Licensee Data for:

• providing and operating the Services (including the Software and Documents);
• the purposes described in our Privacy Notice (see section 9); and
• any other purpose reasonably necessary for us to fulfil our obligations under this Licence.

1.5  Managing your users

You agree that:

• the number of Authorised Users must not exceed the number of User Subscriptions you have purchased;
• you will not allow or suffer any User Subscription to be used by more than one individual Authorised User unless it has been reassigned in its entirety to another individual Authorised User, in which case the prior Authorised User shall no longer have any right to access or use the Services, Software and/or Documents.
• you will supervise and control how the Services, Software and Documents are used and ensure they are only used in line with this Licence; and
• you shall comply with all applicable technology control or export laws and regulations.

2.  What you must not do

2.1  Restrictions on use

Unless the law says otherwise, you must not:

• Copy, modify, duplicate, frame, mirror, republish, download, display, transmit or distribute any part of the Software, Services or Documents in any form;
• Decompile, reverse engineer or try to extract the source code from any part of the Software or Services;
• Use the Services, Software or Documents to build a competing product or service;
• Use the Services to provide services to third parties;
• Sell, license, rent, lease, transfer, assign or otherwise make the Services, Software or Documents available to anyone other than your Authorised Users; or
• Help any third party gain unauthorised access to the Services, Software or Documents. 

2.2  Acceptable use

You must not use the Services to:

• Send or introduce any Viruses or Vulnerabilities to us and you must have procedures in place in line with Good Industry Practice to prevent this;
• Store, publish, transmit or distribute any material that:
  • is unlawful, harmful, threatening, defamatory, obscene, harassing or racially/ethnically offensive;
  • facilitates illegal activity;
  • depicts sexually explicit images;
  • promotes unlawful violence;
  • is discriminatory on the basis of race, gender, colour, religion, sexual orientation or disability; or
  • is otherwise illegal or causes harm to any person or property.

If you breach this section 2.2, we may suspend your access to the Services after giving you 30 days’ written notice specifying the breach and asking you to fix it within that period. 

3.  Intellectual Property

3.1  Our ownership

All intellectual property rights in the Services, Software and Documents anywhere in the world  belong to us or our licensors. You receive a licence to use them, not ownership. You have no rights in the Services, Software or Documents beyond what this Licence expressly grants.

3.2  Source code

You have no right to access the Software in source code form. 

4.  Our Warranties (and their limits)

4.1  Services provided “as is”

The Services are provided on an “as is” basis and have not been developed to meet your specific individual requirements. It is your responsibility to check that the Services are suitable for what you need and that you have compatible hardware, software and web browsers to access them. We make no warranty that the Services will meet your requirements.

4.2  Other warranties excluded

To the fullest extent permitted by law, all other conditions and warranties whether express, implied, statutory or otherwise relating to the condition, quality or fitness for purpose of the Services are excluded.

4.3  What you’re confirming

You confirm that you have not been persuaded to enter into this Licence by any statement or promise that is not set out in this Licence, and you waive any claim based on any such statement.

5.  Liability

5.1  Regulated activities and indemnity

You accept responsibility for selecting the Services to achieve your intended results. The Services have not been designed to meet any specific cybersecurity requirements or to support any regulated activities, including operating an online intermediation service, search engine or social media platform (each a “Regulated Activity”). 

If you use the Services for any Regulated Activity, you are responsible for complying with all applicable requirements for that activity (in any jurisdiction where you operate). You agree to defend us and hold us harmless against any losses, costs, fines or expenses we suffer as a result of your breach of this section 5.1.

5.2  Internal use only

We supply the Services, Software and Documents for your own internal business use only. You must not use them for resale.

5.3  What we’re not liable for

We will not be liable to you whether in contract, tort (including negligence), breach of statutory duty or otherwise for any of the following, whether direct or indirect:

• Loss of profits, sales, business or revenue;
• Business interruption;
• Loss of anticipated savings;
• Wasted expenditure;
• Loss or corruption of data; or
• Loss of business opportunity, goodwill or reputation. 

We are also not liable for any special, indirect or consequential loss, damage, charges or expenses.

5.4  Our maximum liability cap

For any claims not excluded by section 5.3, our total aggregate liability under or in connection with this Licence (whether in contract, tort or otherwise) is limited to two times the licence fees you have paid to us in the twelve months before the event giving rise to the claim. 

5.5  What we can’t limit

Nothing in this Licence limits or excludes our liability for:

• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation; or
• Any other liability that cannot be excluded or limited under English law. 

5.6  Full extent of our obligations

This Licence sets out the full extent of our obligations and liabilities regarding the Services, Software and Documents. There are no other conditions, warranties or representations  express, implied, statutory or otherwise that are binding on us, to the fullest extent permitted by law.

6.  Ending this Licence 

6.1  When we can terminate

We can terminate this Licence immediately by written notice if you commit a material or persistent breach and fail to fix it within 14 days of us asking you to do so in writing.

6.2  What happens when this Licence ends

When this Licence ends for any reason:

• All rights we’ve granted you under this Licence will stop immediately; and
• You must immediately stop all activities that were authorised by this Licence. 

7.  How we’ll communicate with you

7.1  Changes to this Licence

We may update this Licence at any time by giving you notice in line with section 7.2 to 7.4. If you continue to use the Services, Software or Documents after the notice takes effect, you will be taken to have accepted the updated terms. If you don’t agree to the changes, you must stop using the Services, Software and Documents when the notice takes effect.

7.2  How we’ll contact you

We will contact you by email or by pre-paid post to the address you gave us when you ordered the Services.

7.3  When notices take effect

A notice from us to you is treated as received:

• 24 hours after it’s first posted on our website;
• 24 hours after we send it by email; or
• 3 days after posting, if sent by letter.

A notice from you to us is treated as received:

• 24 hours after you send it by email; or
• 3 days after posting, if sent by letter.

7.4  Proving a notice was sent

For a website notice: it is sufficient to show the website was publicly accessible for 24 hours after the notice was first posted.

For a letter: it is sufficient to show it was properly addressed, stamped and posted to the recipient’s address.

For an email: it is sufficient to show it was sent to the recipient’s email address. 

8.  Events outside our control

8.1  Force majeure

We won’t be liable or responsible for any failure or delay in performing our obligations caused by an event outside our reasonable control (a “Force Majeure Event”), including failure of public or private telecommunications networks.

8.2  What happens during a Force Majeure Event

If a Force Majeure Event affects our ability to perform:

• Our obligations will be suspended for as long as the event continues; and
• We will take reasonable steps to find a way to continue performing despite the event. 

9.  Your personal information 

We are required by data protection law to tell you how we use personal data. This information is set out in our Privacy Notice at https://lightsail.adoptech.co.uk/privacy-policy/ .Please read it, it’s important.

10.  Other important terms 

10.1  We may transfer our rights and obligations under this Licence to another organisation. This won’t affect your rights or our obligations under this Licence.

10.2  You may only transfer your rights or obligations under this Licence to another person with our prior written agreement.

10.3  This Licence (together with any documents expressly referred to in it) is the entire agreement between us on this subject and replaces all previous agreements, promises and understandings, whether written or oral.

10.4  By entering into this Licence, you confirm you haven’t relied on any statement or representation not set out in this Licence or any document expressly referred to in it, and you waive any remedy you might otherwise have for innocent or negligent misrepresentation.

10.5  A waiver of any right or remedy is only effective if given in writing. A single failure or delay in exercising a right does not mean we’ve given it up permanently.

10.6  Each section of this Licence operates independently. If a court finds any part of it unlawful or unenforceable, the rest of the Licence will continue in full force.

10.7  This Licence and any disputes or claims arising from it (including non-contractual disputes) are governed by the laws of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.